Privacy Policy

Last updated: November 9, 2026

This Privacy Policy explains which personal data is processed when you visit this website (tidefroststudios.com) or contact us, why this happens and which rights you have. We keep it as simple as the website itself: we only process what is needed to show you the website and to answer your messages.

In short

No cookies, no tracking, no analytics, no advertising.
Nothing is stored on your device (no cookies, no local storage).
No content is loaded from third parties. Fonts, images and scripts are all served from our own web space.
Personal data is only processed for running the website (server log files) and when you contact us.

1. Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Tidefrost Studios
Gérôme-Mathias Samson Kruse
c/o flexdienst #20154
Kurt-Schumacher-Straße 76
67663 Kaiserslautern
Germany

Email: contact@tidefroststudios.com

We are not required to appoint a data protection officer.

2. Hosting and server log files

This website is hosted by MC-HOST24.de, a label of Gericke KG, Mühlenstr. 8a, 14167 Berlin, Germany. Our email inboxes are hosted by the same provider. The provider processes data on our behalf and only according to our instructions (Art. 28 GDPR).

Every time you open a page, your browser automatically sends information to the server, which is stored in so called server log files. These include:

IP address of the requesting device
date and time of the request
requested page or file and the HTTP status code
amount of data transferred
the website you came from (referrer), if transmitted by your browser
browser type and version, operating system

Purpose: delivering the website, ensuring its stability and security, and detecting and defending against attacks and misuse. We do not combine this data with other data sources and we do not use it to create user profiles.

Legal basis: Art. 6 (1) (f) GDPR. Our legitimate interest is the secure and error free operation of this website.

Storage period: Log files are deleted automatically once they are no longer needed for these purposes. Data whose further storage is necessary as evidence is kept until the respective incident has been fully clarified.

3. Encryption (SSL/TLS)

This website uses SSL/TLS encryption for security reasons. You can recognize an encrypted connection by "https://" in the address bar of your browser. Data you send to us, for example through the contact form, cannot be read by third parties during transmission.

4. Cookies and similar technologies

This website does not use cookies and does not store or read any information on your device (for example via local storage). For this reason there is no cookie banner. The fonts used on this website are stored on our own server, so no connection to font providers such as Google is established.

When you send a message through the contact form, your browser has to execute JavaScript code from our own server to transmit the form. This code does not store anything on your device.

5. Contact form

If you send us a message through the contact form, we process the following data:

topic of your request (game support or business and press)
your email address
your name, if you enter it (optional)
game and platform, if you enter them (optional)
the content of your message
date and time of sending

The form data is sent as an email to our inbox (support@tidefroststudios.com or contact@tidefroststudios.com, depending on the topic) and is only used to process and answer your request. It is not shared with third parties, apart from our hosting provider (see section 2).

Legal basis: If your request relates to a contract with us or to steps prior to entering into a contract (for example support for a game you bought), the legal basis is Art. 6 (1) (b) GDPR. In all other cases it is our legitimate interest in answering requests sent to us, Art. 6 (1) (f) GDPR, together with the consent you give by ticking the checkbox in the form, Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future, for example by email.

Storage period: We keep support requests and the related correspondence for up to 24 months after the request has been closed, so that we can deal with follow up questions. Other requests are deleted once they have been fully processed. Statutory retention obligations, for example under tax law, remain unaffected.

Spam protection: To protect the form against automated spam, we limit how many messages can be sent from the same connection per hour. For this purpose, a one way encrypted value (hash) of your IP address is stored on our server together with the time of sending. This value cannot be turned back into your IP address and is deleted after one hour. The form also contains a hidden field that only bots fill in and a check that the form was not sent within a few seconds. Legal basis is Art. 6 (1) (f) GDPR, our legitimate interest is protecting our inboxes against spam.

6. Contact by email

If you contact us by email, we process your email address, your name if you provide it, and the content of your message in order to answer your request. Legal basis and storage periods are the same as for the contact form (section 5).

7. Links to social media

This website contains links to our profiles on Facebook, Instagram, X, YouTube and TikTok. These are plain links, not embedded plugins. No data is transferred to these platforms when you visit our website. Only when you click on one of the links you are taken to the respective platform, and from then on the privacy policy of that platform applies.

8. Your rights

Under the GDPR you have the following rights regarding your personal data:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to withdraw consent at any time with effect for the future (Art. 7 (3) GDPR)

Right to object (Art. 21 GDPR): If we process your data on the basis of our legitimate interests (Art. 6 (1) (f) GDPR), you have the right to object to this processing at any time for reasons arising from your particular situation. We will then no longer process the data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

To exercise your rights, simply write to contact@tidefroststudios.com.

Right to lodge a complaint: You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR), in particular in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. The authority responsible for us is the Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (ULD), https://www.datenschutzzentrum.de/.

9. Children

This website does not address anyone under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and become aware that your child has sent us personal data, please contact us and we will delete it.

10. Changes to this Privacy Policy

We update this Privacy Policy when the website or the legal situation changes, for example when new features are added. The current version is always available on this page. The date at the top shows when it was last updated.